Order

you can place your orders in store or through our website.

If you are interested in purchasing an item from our collection, please contact us using the contact form. Our staff will gladly correspond with you.


We also have products that are not yet published online. If you are looking for a specific item or artist, please do not hesitate to contact us.


Matsumoto Shoeido
Phone number: +81-80-9608-7598 (Japanese only)
Opening Hours: 10:00-18:00

Payment

Payments can be made by wire transfers to the following account.
We accept credit cards (PayPal) for international orders.

BANK NAME:
The Bank of Kyoto, Ltd.
SWIFT CODE:
BOKFJPJZ
BRANCH NAME:
KYOTOSHIYAKUSHOMAE BRANCH
BRANCH ADDRESS:
486-2, UEHONNOJIMAE-CHO, TERAMACHIDORI OIKEAGARU, NAKAGYO-KU, KYOTO
BENEFICIARY’S NAME:
MATSUMOTO SHYOEIDO KIKUO MATSUMOTO
BENEFICIARY’S ACCOUNT NUMBER:
127-11-4084
BENEFICIARY’S ADDRESS:
23, HUJIKI-CHO, EBISUGAWAAGARU, TERAMACHIDORI, NAKAGYO-KU, KYOTO

Please make your payment within 7 days of your order confirmation.
It usually take 5 days to confirm international payments.
As soon as we have confirmed your payment, we can prepare for the shipment of your item.

※ Please note, we are not responsible for fees associated with international transfers.

Shipping

Shipping and handling charge is not included in the price of the item.
Shipping charge can vary depending on the size of the item and the country of destination.
E.g. For one standard-sized hanging scroll to the US or Europe, you can expect to cost around 6,000 yen.

We will inform you of the total cost of your order in the confirmation email.
Please confirm before proceeding to payment.

Returns

If you would like to return the item, please contact us by email within 7 days of delivery.
We will refund the full amount of the item price.

※ Please note, we are unable to refund the shipping costs of the item.

Order Process